At Edelberg we hope you will love your new purchase, but if you change your mind you have 14 days to return your purchase.

 

For a full refund or exchange, the items you ordered must be returned in perfect and unused condition within 14 days of dispatch.

Please contact us at info@edelberg.ch and we will give you further instructions on how to return the goods.
Postage on returns, refunds and exchanges will not be refunded unless the item/s is defective.
Return Exceptions: Merchandise that has been used or altered will not be accepted for return or exchange.

 

If you receive a damaged or otherwise faulty product you are entitled to exchange the product for a similar one or if no longer available receive a refund for the cost of your purchase. All claims will be processed within 10 days of receiving the faulty product.