At Edelberg we hope you will love your new purchase, but if you change your mind you have 14 days to return your purchase.


For a full refund or exchange, the items you ordered must be returned in perfect and unused condition within 14 days of dispatch.

Please contact us at and we will give you further instructions on how to return the goods.
Postage on returns, refunds and exchanges will not be refunded unless the item/s is defective.
Return Exceptions: Merchandise that has been used or altered will not be accepted for return or exchange.


If you receive a damaged or otherwise faulty product you are entitled to exchange the product for a similar one or if no longer available receive a refund for the cost of your purchase. All claims will be processed within 10 days of receiving the faulty product.